Returns & Exchanges

At Sunglasses, we want you to see the world clearly and confidently, which is why we offer a 30-day window for returns and exchanges on all original condition eyewear. If your new frames aren't the perfect fit, our streamlined process ensures a quick resolution so you can find your perfect look.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to send back.

  • 2.
    Package Your Frames

    Place the sunglasses in their original protective case and box, ensuring all cleaning cloths and authenticity cards are included.

  • 3.
    Print and Attach Label

    Download your prepaid shipping label from the portal, secure it to the outside of your package, and drop it off at any authorized carrier location.

  • 4.
    Receive Refund or Exchange

    Once our quality control team inspects the returned eyewear, we will process your refund to the original payment method or ship out your new pair within 5 business days.