Returns & Exchanges
At Sunglasses, we want you to see the world clearly and confidently, which is why we offer a 30-day window for returns and exchanges on all original condition eyewear. If your new frames aren't the perfect fit, our streamlined process ensures a quick resolution so you can find your perfect look.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Frames
Place the sunglasses in their original protective case and box, ensuring all cleaning cloths and authenticity cards are included.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, secure it to the outside of your package, and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our quality control team inspects the returned eyewear, we will process your refund to the original payment method or ship out your new pair within 5 business days.